Information about our services for patients and families.Find out more
If you would like to make a complaint, raise a concern or provide feedback about any aspect of the care services provided by St Barnabas House, please read the information below. If you would like to make a complaint that is not related to our care services please click here.
If you are concerned about the care or service you or a relative are receiving, please talk to a member of staff involved as soon as possible and let them know.
If we have been unable to resolve your problem and you wish to make a complaint, there are a number of ways to do this.
You can tell a member of staff involved in your care that you want or need help to make a complaint. You can also ask to speak to or discuss your complaint with the senior person on duty or manager in charge.
You can write to us at:
You can email us at: firstname.lastname@example.org. This inbox is monitored by the Chief Executive Officer, PA to CEO, and Clinical Director.
You can submit a form via our website which will be automatically forwarded to the above email address. To make a complaint via our website form please click here.