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Information on COVID-19 (Coronavirus)

St Barnabas House is closely monitoring the situation concerning the COVID-19 virus. We are in regular contact with Public Health England and the NHS. We will provide updates as and when information changes.


The information on this page includes health advice, the latest guidance on visiting the hospice, updates to care services, fundraising and volunteering.

On 19 July 2021, the UK Government decided that England would move into Step 4 of the roadmap to ease restrictions. They have been clear to state that this does not mean the pandemic is over and everyone should remain cautious. Despite the success of the vaccination programme, there will still be high levels of infection and illness and we will still be doing everything we can to limit the risk to patients, families and staff.

Please use trusted resources for updates on COVID-19, such as the Government website and the NHS.

Visiting the hospice


We are doing everything we can to limit the risk to patients, families, and staff. Please respect the visiting guidance and support staff in trying to keep everyone safe.

  • Face coverings MUST be worn on entering the hospice. On entering the In patient Unit you will be issued with a disposable surgical mask by a member of staff. This must be disposed of when you leave. This is an additional precaution we are taking to reduce the risk of the spread of COVID.
  • Patients that are COVID Negative may have two visitors at any one time.  There may be times when visiting may be limited to make sure that social distancing can be maintained.
  • Patients that are COVID Positive have restricted visiting and this will be discussed and arranged with the Nurse in Charge dependent on individual circumstances.
  • Do not visit the hospice if you have symptoms of coronavirus, or if you have been asked to self isolate – either through symptoms of your own or by coming into contact with someone who has tested positive.
  • Please maintain social distancing throughout your visit.

Thank you for supporting and following safe visiting guidance.

Keeping in touch with loved ones

We want to help in any way we can to keep loved ones in touch with each other during these difficult times and are encouraging, where possible, the use of mobile phones so people can stay in touch via FaceTime, etc.

We would also like to enable loved ones to write to each other and to send their letters to our dedicated email address – lettersforrelatives@stbh.org.uk. Our staff will monitor the emails each day and print them out for our patients or read the letters to them.

Care services

Care services are being reviewed on an ongoing basis in line with changes to government guidance. Our In-patient Unit and Community Team continue to operate as normal.

The NHS in Sussex has declared a Major Incident which means all of the health services across the county are running at maximum. The care teams at St Barnabas House are working very hard to keep things moving and are supporting both Brighton Hospital and St Richards, along with Worthing Hospital, to try and create some space in the system.

Our In-Patient Unit (IPU) and community teams are running as normal although both are extremely busy. We are working to increase capacity in the IPU, staff numbers allowing, to support the wider system and meet the demand we are seeing.

Our café and chapel remain closed. If you would like a candle lit on your behalf, please contact our main reception on 01903 706300. Our chaplaincy team are at the hospice and will be happy to light a candle on your behalf.

You can download and view our full COVID Risk Assessment here.

Bereavement Support

Sussex Health and Care Partnership have launched a bereavement guide supporting those who have lost a loved one during the COVID-19 pandemic, which includes practical information, signposting to further support and information on the new Sussex Bereavement Helpline.


Thank you for your continued support. We have been extremely moved by your kind messages and offers of support during this difficult time. This is a difficult time for everyone, but if you could consider supporting us with a donation at this time, it would be greatly appreciated.

Your support enables us to continue providing the care that is so vitally important to the people we work with – now and in the future.

We are delighted that our shops are now open again and we look forward to welcoming you back.   Please see individual shop pages for opening times.

Our furniture delivery and collection, and house clearance services are back in operation.

For more information please go to our Retail FAQs.

You can find all the latest details of changes to specific fundraising events, by visiting our challenge events page.


The majority of our hospice-based volunteering roles are currently suspended. However we are now pleased to be able to reopen our doors for those wishing to apply to volunteer in one of our charity shops.

For more information please see our latest COVID-19 update for volunteers.

Help Healthwatch to help us

Be their eyes and ears to support the NHS and each other at this difficult time

These past few weeks, whilst challenging for many, have proven that we are great at working collaboratively and supporting each other. Across the organisation, many of us have been working #TogetherApart to ensure that our patients and their families still receive the support that they need. Now, we need to extend our teamwork culture into the wider community.

The Helpdesk Hub team at Healthwatch, West Sussex need us and those we care for to be the ‘eyes and ears’ of our communities; to help identify what is working well and where there are gaps within the provision and delivery of health and social care services in West Sussex at this critical time. With our help, Healthwatch will be able to use statutory powers to influence change and support services to make a positive difference for the patients and families who need us.

You can share your thoughts and experiences via phone (0300 012 0122), email or online. Examples of the experiences you might like to comment on include:

  • Information that is confusing or contradictory in relation to COVID-19 or any other health and social care services
  • Services or initiatives that are working well, having adapted to the pandemic
  • Any gaps or barriers to accessing support

Healthwatch will feedback any changes that occur or useful information obtained from their data, but to ensure the highest accuracy and maximum benefit to all, our insight is essential for them to deliver this.

To find out more about Healthwatch, visit their websiteFacebookTwitter or Instagram pages.