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Frequently asked questions

Here is a list of the most frequently asked questions about St Barnabas House, our hospice charity, care services and more.


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Q. What does the hospice do?

A. St Barnabas House looks after adults who are approaching the end of their lives. This end of life care is aimed at alleviating distressing symptoms associated with serious illness, as well as providing specialist emotional support for the families and carers throughout the illness and into bereavement. Typically, patients are in their last year, terminally ill or suffering from a life limiting disease. Our aim is to maintain the best possible quality of life and support independence.

Q. Do you only care for patients with cancer?

A. No, our care is not only limited to cancer patients. Although we support people with a range of different cancers, our services are focused on supporting all patients who require palliative care. This is irrespective of their underlying diagnosis or condition.

Q. What facilities and services are offered at St Barnabas House?

  • 20-bed In-patient Unit
  • Bereavement and Counselling Services
  • Hospice at Home service
  • Community Nursing Team
  • Day Hospice
  • Therapies
  • Out-patient Clinic
  • Hospice Outreach Project
  • Education in palliative care to other health care professionals

Q. Who provides the hospice’s services?

A. The hospice services are provided by a team of consultants, doctors, nurses, healthcare professionals, therapists, social workers and counselling staff, and are supported by catering, domestic, administrative and fundraising personnel. Trained volunteers also make a significant contribution to the welfare of patients, their families and to the hospice’s fundraising and retail activities.

Q. Who is the hospice for?

A. Hospice services are available to all adult members of a community that includes the populations of Worthing, Lancing, Shoreham, Littlehampton, Henfield, Steyning, Partridge Green and Storrington. Care is provided on the basis of medical need.

Q. How do I access hospice services?

A. Access to St Barnabas House and the Hospice at Home services is via medical referral from GPs, district nurses, community nurses and matrons or hospital teams.

Q. What does it cost to use the hospice?

A. Care is provided to patients free of charge. As an independent charity, the hospice is largely dependent on the generosity of the local community to fund its services.

Q. How is care funded?

A. The hospice is not part of the NHS and very little of the £8.9 million needed every year to provide hospice care comes from central government. St Barnabas House would not exist without the extraordinary efforts of you, our supporters. Whether you fundraise, donate, volunteer, visit a shop, play the lottery or leave a gift in your will – it all makes a massive difference.

Q. How many patients does the hospice care for in a year?

A. During the year 2019/20, the hospice cared for 1,965 patients and their families.

Q. How can I help?

A. There are many ways in which you can support St Barnabas House. Please visit the Get Involved section of this site to find out more.

Q. What is meant by the term ‘palliative care’?

A. Palliative care cannot cure an illness, but it can help manage relief from symptoms that patients experience, such as relieving pain to increase their comfort, promote their dignity and provide a support system to them and their loved ones.

Q. What role do volunteers play in hospice care?

A. St Barnabas House depends on over 1,000 volunteers who help in the hospice, in its charity shops and at fundraising events in West Sussex. Around a third of these volunteers work directly with patients and families – providing 31,150 hours of support in 2019/20, worth £464,069.

Q. Who is the Caldicott Guardian?

Cathy Stone, Clinical Director, is the Caldicott Guardian for St Barnabas House. She is responsible for ensuring all Caldicott principles of data and information sharing are adhered to in order to protect the confidentiality of patients and their families.  If you require more information regarding this please contact ukcgcsecretariat@nhs.net