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Hospice at Home

The St Barnabas House Hospice at Home Team can help to support people who are terminally ill to stay in their own home, if this is their preferred place of care.


What is Hospice at Home?

You have a choice about where you can be cared for at the end of your life. This choice can be flexible and you may change your mind as your condition progresses. Your preference for end of life care will be taken into account at all times, but we cannot always guarantee admission to an in-patient bed if these are all occupied.

Your GP and Community Nursing Teams aim to ensure that you are getting the best care and that your wishes are being listened to. They will involve you, guide you and support you in enabling you to be cared for where you prefer; if this is possible.

If it is your choice to remain in your own home, then our Hospice at Home team will work with other community services to support you there by providing palliative care at home, as long as it is safe and appropriate.

Hospice at Home care team

Our Hospice at Home Team consists of trained nurses and health care assistants. We work alongside your GP, community nurses and nurse specialists. We will work together to ensure your care is co-ordinated and right for you.

The Hospice at Home service is provided as part of the support from your community nursing team and your GP remains the lead clinician responsible for your care.

How am I referred?

Referrals are accepted direct from your consultant, GP, district nurse, or from hospice staff already involved in your care.

After a referral for Hospice at Home care has been made, a member of the team will contact you and/or your carer to arrange a visit at a time convenient for you.

Together with you and the person who has referred you, we will agree how we can assist in supporting you and providing care that is appropriate for you.

In order to ensure our services are available to care for those with the greatest need, criteria will be priority based and determined by the staff available to care safely for you.

We will only provide short term care. This may mean visits several times a day or periodic respite care. The length of time and frequency of our visits will depend on your needs.

How we work

The Hospice at Home team is based at St Barnabas House. We are available to provide care 7 days a week:

• Monday to Friday 8.30am to 9pm

• Weekends and Bank Holidays 8.30am to 9pm

• Night sitting service from 10pm to 7pm – seven days a week

While we aim to respond quickly where there is a crisis situation but we are not an emergency service.

How to contact the Hospice at Home Team

The Hospice at Home Team can be contacted during office hours by telephone on 01903 706361 or by fax on 01903 706396.

Out of hours, non-urgent messages can be left on the answer phone but these will not be picked up until the next working day.

If you are calling out of hours and you are a patient registered with echo, please call 01903 254789 and carefully listen to all of the options before selecting echo.

If you are not registered on echo please 01903 254789 for advice from community nurses. Out of hours GPs can be contacted by telephone on 111.

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Referral process

Referral process
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CQC rating

CQC rating
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