Family at the hospice with their dogs

Our care

For families

We’re here to help you, every step of the way, as you navigate your loved one's illness.

Support we offer for families and carers

We understand that caring for someone close to you can affect you emotionally as well as practically. The Patient and Family Support Team have a variety of options available to help support you, including:

  • Individual support and group support with other people in a similar situation.
  • Practical advice including advice on welfare and benefits. For instance signposting to other support services in the local area that can help you with information outside of the hospice.
  • Spiritual support. This is offered to everyone it doesn’t matter whether you’re religious or not, they’ll help you address any questions you have about what you’re feeling
  • Working creatively with the arts. Through different activities, provided 1:1 in person, or online, our artist can work with you to develop your creative voice and ideas.
Frequently asked questions

Of course, we’d love you to pop in and spend time with your loved one. You’re also able to stay overnight with them. Please give us a call and we’ll be able to book you in.

Contact us

We’re here to help, you can discuss any matters with our care team who’ll be able to help you. Here’s some useful resources that provide information and guidance to carers:

Remembering someone who has died is a very personal thing so we offer a range of different ways to give a gift in their memory. Have a look at our Giving in memory page to find out more.

If you’re already known to the hospice then we’re able to provide support for living with someone with a life-limiting illness, spiritual concerns, financial matters and bereavement.

Get in touch 

Read our blog

We've written a useful article about helping you talk to children about death. This has been created in collaboration with Maria Syred, Social Worker at St Barnabas House.

Read the blog about talking about death
Audrey and Phil on their wedding

What our patients say:

I can honestly say the Family Services team saved my life. My generation doesn’t like to ask for help, but they reached out to me and with encouragement, I started counselling. They made it easy for me to open up and helped me realise that my feelings were very normal.

- From Phil. His wife, Audrey, was cared for at the hospice until the end

Read Audrey’s story

Bereavement support

We have lots of services available for you and your family to support you through a bereavement. This includes counselling, remembrance services and social evenings with other people facing the death of a loved one.

Our bereavement services