Volunteer at reception

About us

How we're run

Find out about our governance and read our Annual Reports.

Our aim has always been to put patients first, seeking to achieve dignity, comfort and choice for adults facing life-limiting illnesses. And we couldn’t do it without the continued generosity of our supporters. This is why we want to be as transparent as possible about the way we work, so you can feel secure that your donations are being used in the best possible way.

What we want to achieve as a charity

  • To excel in all we do, acting with compassion, integrity and innovation.
  • To reach everyone who needs our help.
  • To be leaders and innovators in research and education.
  • To provide sustainable healthcare that stays true to our values.

The pandemic has shown that we can adapt and change successfully to keep meeting the needs of our patients and their loved ones. Now, as restrictions ease, we can build on what we’ve achieved, maintain the hospices and our outreach services to the highest standards and continue providing dignity, comfort and care to those who need it.

Get to know our sister hospice: Chestnut Tree House

Chestnut Tree House is a children’s hospice located just outside Arundel, which cares for children with life-shortening conditions. Both hospices are run by the same team, and share lots of governance.

Find out about Chestnut Tree House

How we spend your money

For every £1 we spend:

73p

goes directly to our care services

27p

goes to vital support costs - like fundraising and our retail departments

Your donations have meant that in the last year we’ve been able to:

  • Care for 1,949 patients
  • Give 3,637 bereavement support sessions
  • Make 11,833 day visits to patients in their own homes

Meet the team

Get to know our Trustees and leadership team who help shape the aims and strategy for St Barnabas House. Plus meet our Patrons whose valuable support we can't do without.

Meet the team

Fundraising standards and promise

We're committed to high standards and will always stick to the Fundraising Code of Practice. We promise that if you fundraise with us, we will make sure our fundraising is legal, open, honest, fair and respectful.

Fundraising promise and standards
Our reports
Read our reports, including our Annual Review for a summary of the last year at Chestnut Tree House and St Barnabas House

The gender pay gap is a measure of the difference between the average earnings of men and women across the organisation.

Our mean gender pay gap is (0.48)%. On average, the hourly rate of pay female employees receive is 0.48% higher than male employees; this equates to a difference of £0.07 per hour in monetary terms.

Please read our COVID-19 information page for all updates on how COVID-19 is continuing to affect the hospice.

As of April 2021, the salary of the CEO was £120,000 – the highest salary in the organisation. There is no bonus scheme or car allowance, and the CEO has the same pension rights as other (non-NHS pension) staff.

All staff are paid at least the National Living Wage.