Two women laughing on the sofa

Volunteer opportunity

Community Companions

Community Companions are volunteers who provide social and practical support to patients and their carers.

Hear from our volunteers about their role

What’s a Community Companion?

Community Companions provide support to our patients who may feel isolated or find some tasks more difficult to complete on their own. It’s a very rewarding role for someone who’s reliable, a good listener and has a few hours during the working week to spare. You could be spending a few hours chatting with a patient in their home over a cup of tea or popping out to the shops together. This is a very flexible role and no two-days look the same.

What does the role involve?

- Offering befriending, outings, sitting or practical support to patients and carers in their own homes.
- Attending regular peer support meetings (at least twice a year), six monthly reviews and in-house training as required.
- Having an understanding that the role does not involve offering counsel, providing clinical care or delivering any care, advice or information which would require the input of a skilled professional.
- Communicating any concerns to the Community Companions team.

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Community companions sat together laughing

When will I volunteer?

You'll be required to make a weekly commitment on weekdays. Usually 2 hours a week plus regular support meetings.

Frequently asked questions

Yes! Full training will be provided before you start.

You’ll need to have already applied and had a meeting with a member of the team before attending the training:

Community Companions training:
26 April 2024

We run regular Volunteer Induction Training which is a fantastic opportunity for volunteers to connect face to face with others and receive guidance and support.  Volunteers are required to complete mandatory training every 3 years.  We provide eLearning for this role which needs to be completed prior to the Community Companion Training Day.

If you decide to apply for this role you’ll need:

  • A willingness to learn (some of the required skills you will already have and some may require training which we will provide).
  • Excellent communication and listening skills.
  • Reliable and good time-keeping with the ability to operate autonomously. Ability to be non-judgmental and accept people as individuals and to respect their differences.
  • An insight into palliative care and an ability to adjust to being with people in declining health.
  • An ability to manage appropriate boundaries in the befriending relationship whilst showing empathy.
  • The ability to be around people who may be in distress and to remain calm, demonstrating well developed coping strategies.
  • Being flexible and adaptable to meet the needs of the patients.
  • You will need to have a Disclosure and Barring Service (DBS) check.
  • Respect to individuals and their confidentiality.
  • Any personal grief will need to be resolved before you take on the role.
  • Attend training, regular (at least twice a year) peer support meetings 6 monthly reviews with your line manager.
  • Ability to meet hospice requirements for driving if agreeing to take patients on outings in own car (a driving observation, tax, insurance, annual driving license check).
  • The ability to work independently in a rewarding volunteer role.
  • We will provide you with comprehensive training which will include – the principles of palliative care, boundaries, lone worker training, moving and handling, data protection, confidentiality and safeguarding.
  • Plus ongoing support and guidance with the opportunity to attend any additional internal training that may be relevant to the role.